Frequently Asked Questions

Below is a list of our most frequently asked questions, however please do not hesitate to call and speak to our friendly staff for assistance and local recommendations.

Why should I book using this website?

By booking using this website you are dealing directly with the accommodation provider, which gives you more control over your booking.

What is the earliest I can Check-in?

Standard check-in time is 2:00 PM.

Can I arrive late?

Yes, please give us a call if you are wanting to arrive after 6:00 PM.

Are your rooms non-smoking?

Yes, all rooms at Captains at the Bay are non-smoking.

Do you have wireless internet in guest rooms?

Yes, all of the rooms and property have free WiFi internet.

How close are you to the shops?

2 minutes by foot.

How close are you to restaurants?

We are a short walk from a selection of cafes and restaurants.

Do you have Foxtel?

Sorry, no we don’t but we do have free unlimited WiFi.

What is your Cancellation Policy?

Please note, if cancelled or modified, 100 percent of the first night will be charged. In case of no-show, the total price of the reservation will be charged.